Skip to main content

The flood damage experts

Incase of an Emergency call 0418 768 113

During your initial phone call our Chem Safe Services staff will advise you on how close our nearest response team is to your location and will provide you with an accurate arrival time, which is usually within one hour and often less than half an hour of your call.

Once on site our experts will enact our Flood Restoration Action Plan below:

Chem Safe Services – Flood Restoration Action Plan

Step 1: At your door ASAP. Initial inspection and quotation

Step 2: Ensure the source of the flood damage has ceased

Step 3: Removal of furniture and valuables to a safe location

Step 4 : Extraction of standing water and moisture

Step 5: Treatment for stains and water marks

Step 6: Installation of driers and/or dehumidifiers

Step 7: Advice and action plan for customer

Step 8: Assistance with insurance claim application if required

Step 9: Return visit for progress inspection and adjustment of driers

Step 10: Removal of extraction fans once area is 100% dry

Step 11: Additional treatment for carpet stains or marks, and application for deodorizer if required

Step 12: Relaying of carpets and replacing of furniture

Step 13: Job completion, customer sign off, invoicing